Hello everyone,
I recently got an Nvidia Shield portable from work, but I've been having strange issues with it since I got it.
The device originally came with an old android version (I think it was jellybean.) My guess is that it was an internal build that was installed, since the device itself was being used for demo purposes. Either way, the device worked fine with this build, but I tried to update it using a recovery image from the developer website and it stopped working correctly after that. Google Play crashes whenever I try to use it, the settings app crashes whenever I try to access the "apps" section, I have no access to /sdcard/ via ADB, I can't root the device because I get an error that says "Cannot find system or data partition, aborting...", and some apps just don't work correctly. I currently have update 101 installed on the device which is Kit Kat. I can't update it past that because the device gets stuck in a boot loop. Also, this console doesn't look exactly like the retail versions. It is slightly different.
Here are some pictures of the device (Sorry, I'm new and can't quite post links yet):
i.imgur(dot)com/kL8AJnP.jpg
i.imgur(dot)com/0Mq1eSd.jpg
Notice how it's missing the plate on the bottom side. The buttons also don't light up. It is also missing an accessible SD card slot (it's blocked off) and it has 30GB of internal storage.
Can anyone help me figure this out? I'd really appreciate it. Thanks! :)
I recently got an Nvidia Shield portable from work, but I've been having strange issues with it since I got it.
The device originally came with an old android version (I think it was jellybean.) My guess is that it was an internal build that was installed, since the device itself was being used for demo purposes. Either way, the device worked fine with this build, but I tried to update it using a recovery image from the developer website and it stopped working correctly after that. Google Play crashes whenever I try to use it, the settings app crashes whenever I try to access the "apps" section, I have no access to /sdcard/ via ADB, I can't root the device because I get an error that says "Cannot find system or data partition, aborting...", and some apps just don't work correctly. I currently have update 101 installed on the device which is Kit Kat. I can't update it past that because the device gets stuck in a boot loop. Also, this console doesn't look exactly like the retail versions. It is slightly different.
Here are some pictures of the device (Sorry, I'm new and can't quite post links yet):
i.imgur(dot)com/kL8AJnP.jpg
i.imgur(dot)com/0Mq1eSd.jpg
Notice how it's missing the plate on the bottom side. The buttons also don't light up. It is also missing an accessible SD card slot (it's blocked off) and it has 30GB of internal storage.
Can anyone help me figure this out? I'd really appreciate it. Thanks! :)
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