Something crashed my S5...Download Mode/Recovery can't be reached

Hey there everyone,

I really appreciate allthe help I've gotten over the years from the XDA community.

Here goes. My wife's S5 crashed the other night and when we try to turn it on or get into download/recovery modes nothing happens except some vibrations and a blank screen ...except once in a while the image posted here will flash on the screen. Please help, there's got to be a way to reflash functional software of somekind.