From Microsoft forum:
Hi. Windows phone recovery tool 2.1.1 should fix your phone. try this: connect the phone with pc and hold power button, volume down and camera button about 120 seconds (two minutes) until you hear the windows PLUG IN device sound. Start windows phone recovery tools and if the phone is not recognized, press "my phone was not recognized" button. After that Windows Phone recovery tools (ver 2.1.0 or 2.1.1) should recognize the phone and recover. If this wont help, maybe in some next version of recovery tools will be fix for your situation.
My lumia 640 Dual sim recovered.
Hi. Windows phone recovery tool 2.1.1 should fix your phone. try this: connect the phone with pc and hold power button, volume down and camera button about 120 seconds (two minutes) until you hear the windows PLUG IN device sound. Start windows phone recovery tools and if the phone is not recognized, press "my phone was not recognized" button. After that Windows Phone recovery tools (ver 2.1.0 or 2.1.1) should recognize the phone and recover. If this wont help, maybe in some next version of recovery tools will be fix for your situation.
My lumia 640 Dual sim recovered.
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