I've a problem with my Note Edge SM-N915S (Exynos device).
/i've never seen this issue before, just first time happened today:
First, I'm running few apps like FB, Messenger, Chrome... and I turn my screen off for taking a little rest before an important call of my boss.
It's about 15 minutes later, I got an incoming call of boss: the phone's ringing loud, but the screen still stays dark except there's an ELECTRIC-HORIZONTAL-LINE ... yeah I mean it's looks like a thin line of the CRT SCREEN OFF ANIMATION - but I'm currently at stock ROM, with no custom screen off effect.
it looks like the picture here (can't post image because of new user restriction please paste this link into your web browser manually to view them and help me :( )
_http ://i.imgur.com/oSBkc6N.jpg
_http ://i.imgur.com/CgB81W1.png
_http ://i.imgur.com/1fSOPML.jpg
I cannot turn it on with touching on screen or anything except press the Power button twice. Accidental wake up is Off. I've no problem when using this phone before and after this time, phone still work normally... there's no any problem with the screen, the touch, and even the proximity sensor...
But i'm afraid if is there any hardware problem with my phone or my screen which is making phone unusable. Appreciate help, please. Thanks.
/i've never seen this issue before, just first time happened today:
First, I'm running few apps like FB, Messenger, Chrome... and I turn my screen off for taking a little rest before an important call of my boss.
It's about 15 minutes later, I got an incoming call of boss: the phone's ringing loud, but the screen still stays dark except there's an ELECTRIC-HORIZONTAL-LINE ... yeah I mean it's looks like a thin line of the CRT SCREEN OFF ANIMATION - but I'm currently at stock ROM, with no custom screen off effect.
it looks like the picture here (can't post image because of new user restriction please paste this link into your web browser manually to view them and help me :( )
_http ://i.imgur.com/oSBkc6N.jpg
_http ://i.imgur.com/CgB81W1.png
_http ://i.imgur.com/1fSOPML.jpg
I cannot turn it on with touching on screen or anything except press the Power button twice. Accidental wake up is Off. I've no problem when using this phone before and after this time, phone still work normally... there's no any problem with the screen, the touch, and even the proximity sensor...
But i'm afraid if is there any hardware problem with my phone or my screen which is making phone unusable. Appreciate help, please. Thanks.
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