mercredi 12 août 2015

Phone Help



So I tried to use a RUU for 5.1 update for AT&T. My device is unlocked being used under the T-Mobile network. I cannot get OTA updates. So when the RUU was occurring, the update failed and the phone was stuck on a download screen and it wouldn't load.

So I called HTC to help and they told me to hold down the power buttons w/ both the volume keys together. The phone seemed to start working with everything in tact, but then the phone constantly reboots. Especially when I play music, it makes static noises. I cannot seem to get it to be on for more than two minutes because it constantly restarts.

I plan on using my Uh-Oh carrier swap option to T-Mobile but rather fix it since it's a software issue and their troubleshooting doesn't seem to help.

Can anyone help me with my situation please? It's on 5.0.2 so far.



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