Hello everybody,
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
I got a strange problem occuring only in a certain situation. In order to explain better, have a concrete example here:
I write a message in Whatsapp or Threema. Then I lock the phone by closing the flip cover: The screen then shows the clock from "Asus Flip Cover" and turns off after 5 seconds. So far so good. Now: When I get a message, I hear the notification sound. I open the flip cover and... the notification immediately disappears. So sometimes I miss important messanges, just because of this bug.
At first I thought that it is a third party app that is responsible for this strange behaviour. But yesterday I did a reset of the entire phone via the settings app and didn't even use a backup to restore it. The bug reappeared.
Apparently nobody else is encountering this bug, so before sending the phone back I thought that maybe someone has an idea or even solution for me. The phone is the ZE551ML (not rooted or unlocked) and yesterday I also installed the new firmware (.59); the bug was there since I got the phone, but as I said: I thought it is a third party app that is responsible for this behaviour and I had no time to reset it earlier because of exams and stuff... Is there another way to reset the phone? Maybe a better one than the one over the settings app?
Sincerely,
Christophe
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