Just purchased a used Tmobile Samsung Note 4 SM910T (upgrading from a Tmobile Note 3).
First thing I did was reset the phone to factory defaults with 4.4.4 and got it running. Everything seemed to work fine, programmed the finger print scanner (a nice feature), installed some apps. Seems to work like it's supposed to. Now, time to get the SD Card switched over.
Pulling the SD Card, (Sandisk Extreme 32gb (HC I) MicroSD) from the Note 3 and putting it into the Note 4, the SD Card was not recognized. So I put is back into the Note 3 to make sure there wasn't a problem, everything showed up fine, all files and pics where still there.
So I pulled the battery, thinking the card had to be in the slot upon boot up, I inserted the SD card and powered up the phone again. Still nothing, no SD Card detected. Humm...
I had an old 8gb Sandisk card laying around, popped it into my PC to see what was on it, had some files on there so I tried putting that SD Card into my new Note 4, nothing. Not recognized. I put the old card into my Note 3, shows up fine.
When I go into "Storage" and scroll down to the bottom, "Mount SD Card" Insert SD Card" are showing, but not the normal "Total Space" "Available Space" "Unmount SD Card" and "Format SD Card" even though the SD Card is inserted correctly into the SD Card slot of the phone. I again tested that SD card in my old Note 3, still shows up fine.
I have tried reformating the 32 gb SD card on my PC, trying all 3 options NTFS, FAT32 and exFAT. I even formated in the Note 3. None of those work, I get the same result. The Note 4 does NOT recognize an SD Card at all.
Bad Hardware?
Please help. Thank you
First thing I did was reset the phone to factory defaults with 4.4.4 and got it running. Everything seemed to work fine, programmed the finger print scanner (a nice feature), installed some apps. Seems to work like it's supposed to. Now, time to get the SD Card switched over.
Pulling the SD Card, (Sandisk Extreme 32gb (HC I) MicroSD) from the Note 3 and putting it into the Note 4, the SD Card was not recognized. So I put is back into the Note 3 to make sure there wasn't a problem, everything showed up fine, all files and pics where still there.
So I pulled the battery, thinking the card had to be in the slot upon boot up, I inserted the SD card and powered up the phone again. Still nothing, no SD Card detected. Humm...
I had an old 8gb Sandisk card laying around, popped it into my PC to see what was on it, had some files on there so I tried putting that SD Card into my new Note 4, nothing. Not recognized. I put the old card into my Note 3, shows up fine.
When I go into "Storage" and scroll down to the bottom, "Mount SD Card" Insert SD Card" are showing, but not the normal "Total Space" "Available Space" "Unmount SD Card" and "Format SD Card" even though the SD Card is inserted correctly into the SD Card slot of the phone. I again tested that SD card in my old Note 3, still shows up fine.
I have tried reformating the 32 gb SD card on my PC, trying all 3 options NTFS, FAT32 and exFAT. I even formated in the Note 3. None of those work, I get the same result. The Note 4 does NOT recognize an SD Card at all.
Bad Hardware?
Please help. Thank you
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