Hello,
I purchased an unbranded, open EU model H815 LG G4 (from Handtec) with the hopes of unlocking its bootloader through the service LG provides on their dev website. I was able to follow the steps in order to procure my device's IMEI number and Device-ID, and despite entering the information correctly, I get rejected with the following error:
Service unavailable. Please contact the site administrator (developer@lge.com)
I have double and triple checked the information entered. The IMEI and Device-ID both clear the checks with an "OK." I have tried using multiple browsers and operating systems. I have tried completing the process on my home network, work network, and even on my cell phone's data network. I have tried a few times each week for two or three weeks now. I always get this same error message.
It is my understanding that this is NOT the usual message that one receives when trying to unlock a carrier-branded H815 or some other country's non-supported H815 variant (such as the Taiwanese model). I'm also pretty sure that other folks who imported their kits via Handtec had no issues unlocking. In Settings, the phone shows as an LG-H815 device and is currently running firmware software version V10b-EUR-XX. It IS currently rooted using Team Codefire's low effort root method, but now with Xposed finally running, I'd like to unlock the bootloader and get my game on, so to speak.
Is there anything I can do to complete the process?
I did send an email to the site admin as instructed by the error message, but I'm not terribly hopeful that they'll be able to help.
Thank you in advance,
I purchased an unbranded, open EU model H815 LG G4 (from Handtec) with the hopes of unlocking its bootloader through the service LG provides on their dev website. I was able to follow the steps in order to procure my device's IMEI number and Device-ID, and despite entering the information correctly, I get rejected with the following error:
Service unavailable. Please contact the site administrator (developer@lge.com)
I have double and triple checked the information entered. The IMEI and Device-ID both clear the checks with an "OK." I have tried using multiple browsers and operating systems. I have tried completing the process on my home network, work network, and even on my cell phone's data network. I have tried a few times each week for two or three weeks now. I always get this same error message.
It is my understanding that this is NOT the usual message that one receives when trying to unlock a carrier-branded H815 or some other country's non-supported H815 variant (such as the Taiwanese model). I'm also pretty sure that other folks who imported their kits via Handtec had no issues unlocking. In Settings, the phone shows as an LG-H815 device and is currently running firmware software version V10b-EUR-XX. It IS currently rooted using Team Codefire's low effort root method, but now with Xposed finally running, I'd like to unlock the bootloader and get my game on, so to speak.
Is there anything I can do to complete the process?
I did send an email to the site admin as instructed by the error message, but I'm not terribly hopeful that they'll be able to help.
Thank you in advance,
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