vendredi 21 août 2015

HELP Major Issue



Hi,

I have a S6 that won't stop resetting and won't connect to the network.

It started about 4 weeks ago when I restarted my phone. It wouldn't connect to the network and every 2 min 5 sec it would reset on its own. I would also get an error message that a process has stopped working whenever I tried to use a system app or shut down the phone normally. This event has happened 6 times now.

Today I went and got a new SIM card to try and see if that was the problem. About 4 min after the new card was put in I tried to replicate the problem for VZW. It happened and in order to get it fixed I had to leave the phone powered down for 5 mins.

I tried resetting the phone when I got home because I lost my 3rd party apps when I tried to disable them and see if that would fix it. No I still don't have the apps back but they are still installed, this is a problem for later.

Right now it has been about 90 mins since I lost my network and letting the phone rest for 30 mins or longer I still can't seem to get it back and the phone resets every 1 min 5 sec.

Any suggestions?

Jrdnthms



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