Conversation with Moto Mobility Regarding LP

Now that David Schuster is gone from Moto, I decided to contact Customer service... Don't think the person really knows.

Alessandro Chavez (Listening)
Alessandro Chavez: Hi, my name is Alessandro Chavez. How may I help you?
Alessandro Chavez: Good morning! Who do I have the pleasure of chatting with?
Scott Wilson: Greetings,
Alessandro Chavez: Hi :)
Scott Wilson: Now that David Schuster is laid off from Moto, How do we find out if we are ever going to receive Lollipop or other updates?
Scott Wilson: Many that have 2013 Droids are in the Dark. Vrizon tells us nothing, and we are frustrated
Alessandro Chavez: Ok, well to be honest all the Phones around the world will receive the update
Alessandro Chavez: Yes is understandable
Scott Wilson: from 2013 and up?
Scott Wilson: Are you saying that Verizon is still going to upgrade Lollipop for the 2013 Droids on Verizon?
Alessandro Chavez: Well what version of Droid you have?
Scott Wilson: Droid Maxx
Alessandro Chavez: Ok thanks, do you remember what was the original software?
Scott Wilson: Kitkat
Alessandro Chavez: Ok, so yes the phone will receive it, but it is randomly
Alessandro Chavez: We can't determine when you are going to receive it