dimanche 23 août 2015

can't make or place calls, but SMS and data is fine



Hi all,

My problem is that my Galaxy S3 (i747M) cannot make or receive phone calls*, but I can send or receive most SMS**, and my LTE data is fine***. I've tested to ensure it's not my account with Rogers, or my SIM card. I took my SIM card and put it in two other phones, and both worked just fine (one Rogers, one Telus). Putting their SIMs into my phone and the same problem as with my own SIM in my phone. I have unlocked my S3 using the 4.2 trick, but I didn't have this problem back then. I'm assuming this isn't causing me issues now.

I used asterisks because each of the above has some additional details:
* I cannot reliably make and receive phone calls. For example, I can try calling the same phone number (home) 10 times, and it may only go out once. From my home phone I can try calling my cell phone 25 times and only get through once. Every time my calls out fail, it either sits at "Dialing..." for 30 seconds before ending in "Call Ended 0:00" or just immediately drops the call without the 30 seconds of "Dialing...".

** Most of the time I can send and receive SMS from any other cell phone. Occasionally a message won't send out even though I have 4/5 signal bars. Resending the message works. Not sure if this is related to my issues with calling.

*** LTE data is fine (using LTE APN). Switching away from LTE to just 4G/H+ and data is a bit spotty. Sometimes it connects, sometimes it doesn't. LTE always connects just fine.

I've tried all sorts of flashing and reflashing:
- problem started when I was on S3Rx 4.0, but I never thought much of it because most calls went through fine
- problem got worse when I was on Lollipop (CyanideL), progressively so
- used Odin to flash stock NF2 (downloaded from Sammobile site), was no different than when I was on Lollipop (CyanideL)
- used Kies to flash stock N__ (forgot exactly which one), still no different
- flashed different bootloaders and modems
- while in stock NF2 firmware, went into *#2263# and made sure it was set to Automatic.

So any ideas what problem this is? I just find it extremely odd that calls almost always fail, yet SMS and data aren't a problem. Of course, when my SIM is in another phone (Nexus 5 on Telus, Galaxy S5 on Rogers) I was able to do everything without any problems: calls, SMS, and data.

Thoughts as to what this could be? Is this a hardware issue? If it's software, what could it be? My warranty's out and I'm willing to flash anything or pop the phone open (already have to make sure antenna isn't disco'd).

Thanks!



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