dimanche 9 août 2015

Boot loop (hard-reset loop) on lumia 820



Hey guys,
yesterday my brother gave me his old Lumia 820 because my Nexus 4 is broken. He did a soft-reset before.

It seems like the screen wasn't locked, so i had the phone in malaysian.
No problem i tought, a hard reset will do.

The point is that the hard reset runs ~ 1 min (spinning gears), after I see a sad emoticon : - (, it restarts and goes again into hard reset with the same results.

When I turn the phone on again (just power button) after it was off, i see those gears with the sad face again.

The only other way is to come to a screen with flash and a gear, connected to a PC it's recognized as Qualcomm MSM device, neither Windows Phone recovery tool or Lumia recovery tool recognize the phone.

I guess my brother had installed the latest Windows Phone 10 developer preview.

So... any idea?

Thanks

Sebastian



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