dimanche 9 août 2015

Battery issue - Slow Charging



Hi All,

I have owned my M8 for about 16 months (from release date). Over the last week the phone has really struggled to charge. In fact it charged 20% in 5 hours yesterday with no use. I have tried various OEM chargers from multiple maunfaturers all with the same results.

I have searched around with little information available but did spot the GSam battery monitor which has shown that the battery isn't charging.

The screenshots:






Essentially the amps vary from -500ma through to 500ma (going from what's showing when refreshing) Obviously depending on usage the phone can be using more than that. The only way to charge the phone is with it switched off.

The only thing I can think of is that I used a portable charger last weekend (which may be a possible cause of the issues - though I have used it fairly frequently).

App usage doesn't seem to have an effect on it, especially as I booted into safe mode without any results.

Anyone have any suggestions as I am out of warranty? Not sure if my phone insurance would cover a replacement of a consumable too?

Cheers



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